• If you received an email from RIDE with a temporary password, please click the "Please click here" link in that email, and follow the instructions in order to verify your account and create a new password.

• If you have already verified your account, but have forgotten your password, you can click the "Forgot your password?" link on the RIDEmap homepage.  Please note: This link will only work for you if you have previously logged into your account and answered three security questions.

• If you are unsure as to what your password is, and you have never logged into your RIDEmap account, please submit a ticket so that we can reset your password and send you a temporary password.

If these suggestions did not resolve your issue, or you were instructed to contact a system administrator on one of these screens, please submit a Helpdesk ticket to our team, describing your issue.