Are you experiencing issues download files from the RIDE website? We apologize for the inconvenience. We are aware of the problem and believe this should be resolved once the website has been migrated to the new platform (around Spring 2023). Until then, the workaround for this problem is to right click on the file link and select 'Open Link in New Window'. Depending on the browser that you use, this action will result in either the file being automatically downloaded or presenting an option to manually download the file.
If you are still having issues, please submit a ticket with as much detail as possible: https://support.ride.ri.gov/support/tickets/new