RIDE Support

Helping users of the RIDEmap portal and other data systems

Submit a Helpdesk Ticket

Use this form to provide the details we need to resolve your issue. A confirmation email with your description and a tracking number will be sent to the address provided. If you are submitting this ticket on behalf of someone else, please enter their contact info in the form and identify yourself in the issue description if needed.

To select a location, start typing your district, or school (if independent). If unaffiliated or the school is not listed, select "Not Listed or Unaffiliated".

Describe the issue you are experiencing or question you have. Be sure to include the specific behaviors or system functions that are involved, and any error messages you are seeing.

Attach a file (for example, a screenshot) that will help illustrate the issue you are experiencing.

File size limited to 18 MB

The confirmation email will also be sent to this person's address.

A confirmation will be emailed to the addresses provided.