RIDEmap 7

• My temporary password is not working.
• I am unable to login to RIDEmap
• The temporary password I was emailed is not working in RIDEmap
• I need to update my RIDEmap account information
• I was not prompted to answer my three security questions.

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eCert 10

• I need to print out my certification.
• I need to obtain/renew/check on my certification.
• I can’t “Update Certification ID” in my RIDEmap user profile
• I need to apply for certification as soon as possible.
• I am unable to renew my Special Education certification online.

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eRIDE 1

• I need my eRIDE login information

Instructional Support System 1

• I have the wrong students listed in my Instructional Support System (ISS).